EXCEPTIONALLY FAST TURNAROUND
Great tailoring takes time. That said, MADE prides itself in one of the fastest custom garment turnaround times in Toronto. MADE aims to have custom garments tailored and delivered in 3-6 weeks, while non-custom items are available on demand, depending on inventory and your preferred method of delivery. If multiple custom garments are ordered, MADE may wait for the full order to arrive before starting any fittings.
MADE does not guarantee the delivery timeline of any garment due to the potential for issues that may arise beyond our control such as, but not limited to, fabric availability, natural disasters, or a delay by a third party courier.
In the event that your chosen fabric(s) become permanently unavailable, MADE will find suitable replacement fabrics (based on colour, pattern, and price) and contact you for your approval and confirmation.
SHIPPING & DELIVERY
Shipping timelines for orders within Canada are 2-5 business days. We ship using Canada Post. This is in addition to production time for the custom shirt (typically 3-5 weeks), and we will let you know once your shirts are proceeding to shipment. Shipping has the following fee structure
- $15.00 for under 3 shirts
- Free Shipping on shirt bundles (minimum 3 shirts)
Within the GTA, especially downtown core, we may opt to deliver the goods via courier, in which case we will advise you prior.
Your products will be delivered through high-end courier services. After your order is dispatched, you will receive an automated email with a track & trace number so you can easily track your package.
While some timelines are tougher than others, MADE has never missed a customer event or wedding. While we cannot guarantee timelines, we care about making sure you look good and avoid customer orders which we aren’t confident we can meet the timeline.
All timelines must be brought to MADE’s attention prior to payment. Once an order has started, timeline changes are rarely possible and can result in additional charges. Having a rush order also requires your commitment to be available and flexible for your fittings. If you miss, cancel, or cannot make a fitting within the timeline discussed with MADE, we are not responsible for delays to your timeline.