Careers

Do you want to work in an exciting and entrepreneurial environment?

Does everything between the covers of a GQ magazine interest you?

Would you love to spend your days helping men to look and feel their absolute best? How about building an entrepreneurial business  around the people who do?

Do you have the ability to sell to people in a way that makes people feel they are being helped and served  rather than pressured and persuaded?

If so, you might be the rockstar we’re looking for!

What you will get from MADE…

  • We offer an experience of a life-time working with a dynamic, open-minded and diverse team, who are excited to come to work every day and passionate about what they do and the clients they help. 
  • A beautiful penthouse studio at Queen and Berkeley as your office,  with beautiful views of downtown and just 2 minutes streetcar from Queen Subway station.
  • The opportunity to accelerate your career progression. Given our growth, the positions we are currently hiring for are meant for a successful candidate to be on track for promotion to a managerial role within the first 12 months.
  • Competitive salary, and lots of perks including attending conferences and industry events, employee pricing on MADE garments, and incentive trips.
  • At MADE, we love tailoring unique and exceptional experiences for all of our clients, and ensuring they look and feel their absolute best. Everyone from our founder to our production team is focused on the success of MADE clients and the opportunity to grow a company that has impact. MADE is a place where you will be encouraged to learn everyday in order to enhance your skillset and expertise and grow as a professional in your field.

What you bring to the MADE team…

  • A strong desire to challenge yourself and join one of the fastest growing menswear brands in Canada. MADE is a small, hardworking team that moves at a fast and exciting pace. Our team thrives on taking on challenges and taking ownership of our roles. While this isn’t easy, it’s incredibly rewarding to work in an environment where your opinion matters and you have direct impact on growth and success!
  • A professional demeanor, entrepreneurial mindset, and extreme resourcefulness
  • An upbeat personality to deliver exceptional client experiences, and ability to think creatively on how to constantly improve client experiences and our team dynamic at every turn
  • A strong style sense with respect to menswear and a proven passion for luxury brands, fashion, and entrepreneurship

About MADE

MADE Custom Menswear is revolutionizing the way men shop by designing impeccably tailored garments and delivering exceptional client experiences. This focus is why MADE is recognized as one of the best menswear destinations in Toronto by the likes of Toronto Life, SHARP Magazine, and BlogTO, and allowed us to work with the players from the Blue Jays, Raptors, and Toronto FC! Our fast-paced and dynamic culture, paired with the opportunity to rapidly advance your career path at one of Canada’s fastest growing men’s fashion brands, makes MADE an excellent opportunity. If you share our passion for luxury custom menswear, retail innovation, and empowering men to look their best, we would love to have you join our team!

MADE Clothing Co. is looking for a driven individual with interest in Men’s fashion/style, thrives on working with people and fast-paced environments, and who is excited to grow themselves to their potential. As a MADE Stylist, you’ll receive direct training in areas such as product knowledge, core tailoring and measuring, wardrobe styling, as well as career developing skills such as professional networking, sales prospecting and presentations, and business development. Our commitment to our staff and our engaging culture make sure everyone on our team is given the knowledge and support needed to insure success.

You will make a difference by

  •  Empowering our clients to look their best through the design of custom garments including selection of fabrics and customizations, as well as educating clients on building their wardrobe
  •  Clearly understanding client expectations for their garments such as timeline, quality and budget, and subsequently delivering an unparalleled customer experience that exceeds these.
  • Developing new clientele through creative lead-generation such as use of social media, attending networking events, hosting of special events at the MADE studio, as well as off-site such as trade shows and branded launches.
  •  Mastering the technical components of measurement and garment fit across all body types, styles, and unique client preferences, and communicating and delivering this to clients using MADE’s TruMeasure system
  • Managing client orders, acting as the main contact point for client needs, and collaborating with our production team.

Other projects or duties may be assigned. Recently, these have included assisting with photo shoots, social media marketing, special event planning, merchandise design, etc.

What you bring to the team

  •  A minimum of 2 years experience in premium or luxury retail customer service
  •  A strong style sense and passion for menswear, luxury retail, and developing great relationships with clients and teammates
  •  A naturally positive and upbeat personality to deliver outstanding client experiences
  •  An ability to prioritize multiple responsibilities/deadlines while managing your time and personal organization
  •  A professional demeanor and entrepreneurial mindset
  •  A degree or diploma from a Canadian post-secondary institution

What are you waiting for?

To apply, go to this webpage:

https://made-clothing-co.breezy.hr/p/9824742db5bc

 

Studio & Menswear Associate

You will make a difference by…

  • Establishing long-term relationships with clients and exploring new options for their wardrobe
  • Assisting with sales and style consults for MADE Clientele including providing style advice for fit, colours, and customizations
  • Overseeing the alterations to MADE Garments and coordinating with MADE’s tailors, ensuring adjustments to patterns are completed and returned on time
  • Leading the garment quality control process for MADE garments, and taking final measurements from garments*
  • Ensuring all orders are entered into our systems accurately, are compiled and prepared for daily client appointments.
  • Assisting and troubleshooting with client issues and concerns, in a professional and resourceful manner
  • Maintaining the merchandising and decor within our studio, and designing the client experience
  • Collaborating with the entire MADE team to report on metrics, improve business processes, and help continue to grow our business.

*Measurement training provided

It is important to note that, given our growth, this position is meant for a successful candidate to be on track for promotion to a managerial role within the first 12 months.

Other projects or duties may be assigned. Recently, these have included design of packaging and merchandising, styling of MADE’s mannequins, studio displays and decor, as well as assisting with photo shoots, special event planning, social media, etc.

What you bring to this role…

  • You have a minimum of two years work experience in at least one  the following areas:
    • Garment and Fit Experience – Experience advising clients on fit of their clothes as well as style. You are familiar with basic alterations and are interested to be trained further such as measurements, pinning, etc.
    • Retail Experience – Ideally in menswear or male clientele
    • Sales Experience – Clientele and/or Relationship based
  • You are familiar with basic math for retail and sizing/measurements
  • You possess outstanding people and communication skills, and are comfortable  in person, over the phone and in writing.
  • You are proficient with Excel and Word, and POS systems
  • You have an eye for menswear and love helping men look good and feel confident whether its for the office or for their wedding.
  • You are curious, coachable and  eager to learn and expand your skillset in a role that blends menswear and business.

*Candidates must be available to work 5 days/week, variable schedule between Monday- Saturday 10 am-7pm.

What are you waiting for?

To apply, go to this webpage:

http://made-clothing-co.breezy.hr/p/3bf4fe2c9df6-studio–menswear-associate

 

Are you an organizational and logistics guru, who stops at nothing to get the job done, and loves following and building processes to deliver results? As the Operations and Office Manager, you will oversee the backend processes at MADE, ensuring solid execution and profitability. You will also provide the organizational and project management rhythm needed to ensure projects are completed on time, and that processes are updated and improved as needed.

You will make a difference by…

  • Managing and processing all sales orders to ensure complete accuracy of order details,  management of production and client timelines, and ensuring client files and systems are updated
  • Acting as the main contact point for MADE clientele, coordinating with our sales and operations teams, as well as vendors, to ensure they receive all communications related to their orders.
  • Communicating with suppliers and vendors to ensure orders are accurate and on time, and resolving any issues related to quality or timelines.
  • Assist clients with issues and concerns, and ensure we meet our benchmark of exceptional client experiences.
  • Manage the store calendar, setting client appointments and team tasks
  • Collaborating with the entire MADE team to report on metrics, improve business processes, and help continue to grow our business.

Other projects or duties may be assigned. Recently, these have included design of packaging and merchandising, styling of  MADE’s mannequins, studio displays and decor, as well as assisting with photo shoots, special event planning, social media, etc.

What you bring to this role…

  • You possess a minimum of 2 years experience in any of the following
    • Account or Client Management, Customer Service
    • Executive Assistant or Office Administration
    • Small Business or Startup environment
  • You have exceptional attention to detail, and not much slips past your keen eyes. MADE processes a high volume of custom orders, each with their own unique set of measurements, style options, and timelines. Precise accuracy and attention to detail are crucial to ensure our business runs smoothly, and clients receive exceptional experiences.
  • You are highly organized, time-managed, and skilled at balancing the flow of your daily responsibilities to ensure the important tasks are completed.
  • You are thorough and forensic in your documentation and follow-through practices.
  • Structure excites you and is where you thrive! You have a demonstrated ability to follow business processes and systems, and you get excited by the opportunity to build new processes and structure.
  • You are naturally empathetic and truly care about helping and solving others problems, especially finding creative and resourceful ways to do so.
  • You have amazing written and verbal English communication skills.
  • You are tech-saavy, quick to pick up software, and fluent in Excel and word processing. Knowledge of Adobe Illustrator, CRM systems or other softwares is a bonus.

What are you waiting for?

To apply, go to this webpage:

http://made-clothing-co.breezy.hr/p/1eb6c8b1b883-experienced-operations–office-manager

 

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